Anonymous

Luna wigs in disguise

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Luna wigs has changed their name to this company straight scam artist ladies run...
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Reason of review:
Poor customer service
Roberta L Zqw

Buyers Beware

I ordered a curly wig. When i received it.......it was HORRIBLE. The front was black when I ordered light brown. Poor quality also. Super THICK. I won't order from them again! I wish i had seen this site before i ordered. It looked like a ball of hair! I can't even give one star on the product.
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Loss:
$25
Cons:
  • I will never order again and i want my money back
  • Not a pictured
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Brooklyn, New York

Apt number

I placed the wrong apt number on my order 22920 The apartment number should be Apt 616
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Monique W Nom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wigs were a hot mess nothing I expected based on the pictures

Updated by user Apr 29, 2019

Since I wrote this message no one from Zazalum has tried reaching out to me. Its just sad how people in this world live off scamming people.

Original review Mar 29, 2019
Please people beware of this company called wigs zallum, they post nice hair styles of people's hair. But the wigs that they claim to that style looks nothing like what you see on the site. If you take a good look at the pictures they show these are actually customers real hair that cut short to the scalp. I promise you will be so disappointed like I was. The hair comes all matted up in a little plastic bag, it looks like a dog hair that has the manes. I mean its terrible. The owner name Tony reached out to me to return the wigs, however I wasn't thinking so I went to UPS and tried to but it would cost me 150.00 dollars to return it back to China. I would of thought the least the owner could do was send me a return label. Well never once did I get that. And its been over four days since I heard anything back from him or anybody else. Please don't buy these. You would rather take your hard earned money and spend it else where. And just a lesson taught to me, read more of the reviews. Continue to do research on this online companies.
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Loss:
$55
Pros:
  • Way the hairstyles looked on the site
Cons:
  • Styles or texture
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

2 comments
Guest

I always check reviews to make sure that I order nothing from China... the wigs are beautiful on the web site, but your information concerning this company has stopped me from sending my money. Thanks a bunch!!

Guest

I purchased some wigs from & I am highly dissatisfied with my purchase. Nothing like I ordered.

I need a full refund & return label. I am going to post on fb the false advertisement!!!

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CHARLENE W Xnh

WRONG DELIVERY

I AM PISSED OFF AT THE FACT THIS COMPANY TOOK MY MONEY AND HAS NOT SENT ANYTHING FOR THE COST, MY PACKAGE WAS SENT TO DULUTH, GA AND I DON'T KNOW ANYONE IN THAT STATE. I WANT MY MONEY BACK MS WILLIAMS HOUSTON, TX
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Cons:
  • I will never order again and i want my money back
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

2 comments
Guest

Hi if you ordered with PayPal they will get you your money back. If you didn't start to do that because that is a very safe way to order

Guest
reply icon Replying to comment of Guest-1740016

PayPal will drag it out also. I’m dealing with them now on getting my money back from them. The company name is Great Blooming Company in china

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Shawanda V

Not sure if sight is real !

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I ordered my product on a Sunday evening a week ago (7 days) and paid to have it received in 3-5 days (extra $19). The tracking number is in chinese and can't be tracked like normal USPS items can. I am extremely disappointed as I feel scammed ! As of today (the monday after a week of ordering) no updates as I signed up for via text, no message from facebook site and a number is not to be found... Terrible company if they are even real !
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Loss:
$40
Cons:
  • Did not receive product
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

kathy d Kqx

Wrong wig

wrong wig, need to return
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Loss:
$40
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Las Vegas, Nevada

These two wigs look nothing like the photo 's on your wig page I'd like to exchange them for two more selection

How do I go about it ?
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